FAQ
Do you have a physical store?
Yes, we have a store in Quartier Bleu, Hasselt. We are open on Wednesday and Saturday from 10-18h. On Sunday we are open from 13-17h. You can find us at Gelatineboulevard 11 bus 0.1, 3500 Hasselt.
Can I join the exclusive mailing list and receive newsletters?
Yes, you can add your name and emailadress here.
What is your delivery and shipping policy?
You can find more info here.
What is your return & refund policy?
You can find more info here.
What if my product is defected or damaged when I receive it?
You can find more info here. See damages & issues.
I entered the wrong address. What can I do?
Please contact us at info@studioamaz.com to let us know. If your order hasn’t been shipped already we can change your address. If it has been shipped already you will have to contact the shipping company to change your address and redirect your order.
Can I cancel and/or make changes to my order once i've placed it?
As long as the order has not been processed you can cancel and/or make a change to your order. We’ll try to do the necessary to fullfill your request.
Can I buy your products as a professional?
Yes, you can. Contact us at info@studioamaz.com or via Whatsapp +32456 40 34 10.
Materials
Our products are handmade with natural materials, making each product a unique piece and different from another. There can be slight variations between the same products. This cannot be considered as a flaw.
Most of our products are made out of wood or other natural materials. Depending on the circumstances, environment and in what temperature it will be used, changes, splits and cracks can occur. Also the color can change over time. This must be seen as natural imperfections that are part of natural materials and cannot be considered as a flaw.